SSL Encryption • Data Protection

je888's Privacy Policy —
Your Information Is Safe With Us

Here is our complete and transparent policy on how your personal information is collected, processed, and kept secure.

Last Updated: January 1, 2026

Table of Contents

je888 is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to all individuals who visit the je888 website or use its services. By registering with je888 or using any of its services, you are considered to have fully accepted the terms of this Policy.

We give the highest importance to your privacy. The main purpose of this Policy is to give you a clear and complete understanding of what personal information is collected and why, how long it is retained, under what circumstances it may be shared with third parties, and what rights you have over your information.

If you still have questions after reading this Policy, please contact our support team.

je888 collects only the information that is legally required and essential for improving the quality of its services. The types of information we collect are listed below by category:

2.1 Identity Information

  • Full name and date of birth (required for age verification)
  • National ID or passport number (for identity verification)
  • Current and permanent address
  • Mobile number and email address

2.2 Financial Information

  • Mobile banking account numbers (bKash, Nagad, Rocket)
  • Bank account details (where applicable)
  • Deposit and withdrawal transaction history

2.3 Technical & Usage Information

  • IP address and device type
  • Browser information and operating system
  • Site access times, session duration, and gaming activity logs
  • Referral source and click tracking data

je888 collects your information through the following methods:

  • Registration process: Information you provide when opening an account is collected directly.
  • KYC verification: Documents required to confirm age and identity are collected.
  • Transaction data: Automatically collected at the time of deposits and withdrawals.
  • Cookies & log files: Technical data automatically collected when you access the site.
  • Support communications: Information you share via live chat or email.
  • Third parties: Information received from payment processors or anti-fraud services.

Collected information is used for the following purposes:

4.1 Service Delivery & Operations

  • Creating, managing, and securing accounts
  • Verifying age to ensure only those aged 21 and above can access the platform
  • Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
  • Managing bonuses and promotional offers

4.2 Security & Legal Compliance

  • Preventing fraud, money laundering, and other illegal activity
  • Complying with KYC and AML regulations
  • Fulfilling legitimate requests from authorized authorities
  • Resolving disputes and conducting account reviews

4.3 Service Improvement & Communication

  • Improving website functionality and user experience
  • Providing relevant promotional information (you may opt out at any time)
  • Resolving technical issues and improving customer service
  • Running responsible gaming programs

je888 has adopted industry-standard security measures to protect your information. All data stored on our servers is secured using SSL (Secure Socket Layer) encryption technology. HTTPS protocol is used for data transmission, and sensitive information is stored at the highest level of encryption.

For financial information, we follow PCI DSS guidelines, and no card numbers or banking PINs are stored directly in our systems.

Your information is retained for the following periods:

  • Active account data: for the entire duration the account remains active
  • After account closure: for as long as required by legal obligations
  • Transaction records: for the period defined for accounting and legal purposes
  • Marketing-related data: until you withdraw your consent

je888 conducts regular security audits to protect against breaches and keeps its staff trained in data protection. That said, we caution that 100% security on the internet cannot be guaranteed.

je888 never sells or commercially rents your personal information. However, necessary information may be shared with specific third parties in the following circumstances:

6.1 Payment Processors

Necessary information is shared with the relevant financial institutions to process transactions through bKash, Nagad, Rocket, and banks. This information is used solely for the purpose of verifying transactions.

6.2 Service Partner Providers

Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, and others), technical support providers, and anti-fraud services are given access to the minimum information necessary to carry out their respective functions. All such partners are contractually bound to comply with our privacy standards.

6.3 Legal Obligations

Information may be provided to relevant authorities in response to court orders, legitimate requests from investigative authorities, or legal obligations. In such cases, we make every effort to notify you, unless prohibited by law.

6.4 Business Changes

If a significant change occurs to je888's business structure (such as a merger or acquisition), your information may be transferred to the new operating entity, though the terms of this Policy will remain in effect.

The je888 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.

The types of cookies we use:

  • Essential cookies: For maintaining login state, ensuring security, and running core site functions. Disabling these will prevent the site from working properly.
  • Functional cookies: For remembering language preferences and personalized settings.
  • Analytics cookies: For understanding site usage patterns and measuring performance (via third-party analytics tools).
  • Marketing cookies: For showing relevant advertisements and promotional offers (based on your consent).

You can disable non-essential cookies at any time by changing your browser settings, though some site features may become limited as a result.

You have the following rights regarding your personal information, and je888 respects these rights:

  • Right of access: You have the right to request a copy of the information we hold about you.
  • Right to rectification: If any of your information is inaccurate, you can request that it be corrected.
  • Right to erasure: In certain circumstances, you have the right to request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
  • Right to restrict processing: In certain circumstances, you can request that processing of your information be put on hold.
  • Right to object: You can object at any time to your information being used for marketing purposes.
  • Right to data portability: Where applicable, you can request your information in a structured, machine-readable format.
  • Right to withdraw consent: You have the right to withdraw consent at any time for any processing of your information that is based on consent.

To exercise these rights, send an email to [email protected]. We will verify your request and respond as quickly as possible.

je888 is a platform operated exclusively for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in the registration process.

If it is confirmed that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed. If you become aware of such a case, please notify us at [email protected].

je888 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will send prior notice to your registered email address or post a clearly visible notice on the website.

Continued use of the platform after the updated Policy takes effect will be considered as your agreement to the new Policy. We recommend visiting this page regularly to view the latest version. The "Last Updated" date at the top of this page always indicates the date of the current version.

For any questions or feedback about this Privacy Policy, or to submit a request to exercise your data rights, please contact us:

Email: [email protected]

Live Chat: 24/7 support service — available in Bengali and English

We generally respond to your request as quickly as possible.